Returns & Exchanges
Our customers happiness and satisfaction is the #1 priority för Förskel Originals. We are really focused in making sure that you are happy with your new Förskel.
“Try Your Förskel At Home” is our policy that provide you the possibility to try everything at home and if you are not completely happy with it, return or exchange it. All parcels must be returned to us within 14 days of delivery.
If you want to do any size or model exchange, just read the following steps:
- Inform us by email (email@example.com) or through our online chat that you want to do an exchange.
- Send all the parcels or just the ones you want to exchange (in the original condition, unworn, unwashed and with the hygiene liners and tags in place) to the following address: Calle Cronos 26, Portal 1, 1ºE12. 28037 Madrid. Also include inside the box a note indicating your name, email and what do you want to exchange.
- Once we receive it, we will review the package and inform you
- If all the conditions above are met, we will send you the new item selected.
If you want to do a return follow the instructions in the link below:
- We cannot accept returns if any of the conditions mentioned above are not met.
- (*) för orders including more than one product, if you are returning only a portion of the order, you can keep the water resistant bag.